Internal Services

Among the most important people in the organization are the administrative and internal services staff.  They include the people in the print department who produce hundreds of thousands of pieces of paper every year; ShopETFO staff, who locate and sell hundreds of unique and useful items to locals and individual members; the shipping staff who get the mail out to members promptly and efficiently; our receptionist, who processes thousands of phone calls every week; and our conference liaison team who work with all staff to ensure all off-site ETFO conferences are well organized and professional events.

As well, accounting staff administer and process the finances of the organization. Fee reconciliation staff ensure our membership dues are received in a timely and accurate manner from the school boards. And member records staff keep our vast database accurate and up‑to‑date at all times.

Administration

Management staff supervise the work of support staff, deal with human resources issues, keep the office environment efficient and pleasant, and make sure equipment is maintained and upgraded, including computer hardware and software.

ETFO has two administrative leaders:

• The General Secretary: Gene Lewis, and
• The Deputy General Secretary: Marilies Rettig.

The administrative leaders work with the management team and the staff of the Federation to implement the programs and services approved by the Executive and the Annual Meeting.